The essence of consulting is to help a client create value by providing
information and advice which leads to lasting organizational change in a variety of ways
including development of new strategies, accounting systems, information systems integration, quality management, process
redesign, marketing, distribution channel development, logistics, leadership training, cost control, productivity
enhancement, leveraging technology, activity-based costing,
competitive analysis, human resource strategy and value management. Good consultants listen,
think, analyze, brainstorm, challenge assumptions, cajole and convince good companies to become even better by implementing
new ideas that create value.
In the words of Geoffrey M. Bellman:
"...consultants are people who, when asked,
agree to use their expertise to help clients narrow the gap between they
now have and what they think they want or need. Those who offer help that is not wanted may think
they are consulting, but are not. Consultants have clients, and clients decide
whether they are going to be clients or not. Successful consultants are made by
clients seeking their help."
Consulting is done in a wide variety of contexts by some of the most
prestigious firms in the world and by a whole bunch of other entities including
lots of people working in their basement with a telephone and fax machine.
The content on this page is taken from Career Paths in Accounting and Consulting, an
award-winning CD-ROM containing graphical screens, lots of information
and 250 QuickTime video clips of an array of current and former
consultants and accounting professionals
from a variety of firms including Andersen, Bain & Co, Campos &
Stratis, Deloitte & Touche,
Ernst & Young, KPMG, McKinsey, Mercer, Monitor and Price Waterhouse. You can meet and
interact with people involved in systems integration, change management, logistics,
litigation consulting, value management and reengineering.
The CD-ROM gives you an
appreciation for what the culture and people in a consulting firm are like in
a way a book (or recruiting brochure) never can. The emphasis is on going beyond the
recruiting PR into the essence of what you would be doing in a future job. What are
the various firms really like? Which firms have the highest quality people? What are the
latest trends shaping the business?
And, would you
be a good fit for an exciting and stimulating industry that is also sometimes prone to
give employees burnout, outrageous travel schedules,
menial coding tasks on gigantic, never-ending client-server projects and serious cases of jargonese?
The CD also has an interactive test which will recommend a job area for you, an
interview simulator and examples of successful resumes.
To obtain a brochure or to purchase a copy of the CD-ROM contact Convergence Multimedia at (214) 258-6681.
Or you can obtain a free demonstration CD in exchange for answering a few
market research questions. To use the
CD-ROM you will need to have a Windows or Mac computer with 8MEGs of RAM,
a double speed or better CD-ROM player and sound.
Back to the Business Job Finder
While most consulting falls under the rubric of management consulting, there are a diverse set of other areas where consulting is provided. Broadly speaking, the job requirements are as follows:
| People skills: | High |
| Sales skills: | Medium |
| Communication skills: | High |
| Analytical skills: | Extremely High |
| Ability to synthesize: | High |
| Creative ability: | High |
| Initiative: | Medium |
| Computer skills: | Medium |
| Work hours: | 50-90/week |
Strategic Consulting: These consultants help companies with strategic planning for the next two to five years. This can involve choosing a strategy for growth, making suggestions for restructuring, providing international expertise, suggesting acquisitions/divestitures and revitalizing leadership. While not applying fixed "recipes" some consulting firms are known for having a specific perspective. Gemini Consulting, for example, suggests that businesses transform themselves by the "four R's": reframing corporate issues, restructuring the company, revitalizing and then renewing the organization and its people. Prominent firms in strategic consulting include:
A. T. Kearney (Chicago, IL)
Andersen Consulting (Chicago, IL)
Asymmetrix (Boston, MA)
Bain & Co. (Boston, MA)
Booz Allen & Hamilton (New York, NY)
Boston Consulting Group (Boston, MA)
Conner & Company (New York, NY)
Coopers & Lybrand
(New York, NY)
Gemini Consulting (Morristown, NJ)
GeoPartners Research (Boston, MA)
LEK/Alcar Consulting Group (Boston, MA)
Linkage (Lexington, MA)
McKinsey & Co. (New York,
NY)
Mercer Management
Consulting (Lexington, MA)
Mitchell Madison Group (New York, NY)
Monitor Company (Cambridge, MA)
Origin (Netherlands)
Piper Trust (London, UK)
Strategos (London, UK)
Vertex Partners (Boston,
MA)
Business Process Reengineering Consulting: An important trend in business in the last five years has come in the form of an enormous push to increase productivity by improving business processes. You could get involved in activity-based costing to get started. Business process reanalysis and design has been a large part of the consulting practice of many firms including:
A. T. Kearney
(Chicago, IL)
Boston Consulting Group (Boston, MA)
Coopers & Lybrand
(New
York, NY)
CSC Index (Cambridge,
MA)
Ernst & Young (New York, NY)
Hackett Group (Hudson, OH)
JLA Consulting International
(Toronto, CA)
Price Waterhouse
Business Process
Reengineering Firms
Systems Consulting: Consultants are in the business of providing services to firms that involve specialized knowledge, a fresh perspective and high expertise. It would be hard to find an area which fits this description better than systems consulting, the practice of offering advice to organizations about the optimal configuration of their information systems, integration of information systems, introduction of client-server computing, participating in software design and recommending hardware purchases. Prominent players in this market include:
Andersen Consulting (Chicago, IL)
Arthur D. Little
(Cambridge, MA)
Cap/Gemini America (Morristown, NJ)
Claremont Technology Group (Seattle,
WA)
CSC Index
Human Resources Consulting: Some of the most important and sensitive decisions in any firms involve who to hire, how much to pay them and how to develop their skills. The job of HR consultant was recently classified as one of the hottest jobs in America. Human resource consultants help firms make these decisions and offer advice on compensation and benefits packages, pension funding decisions, benefits of a diverse workforce, employee development programs and the like. Some leading human resource consultants include:
Automated Concepts (Chicago, IL)
Cambria Consulting (Boston, MA)
Hewitt Associates (Lincolnshire, IL)
HRStrategies (Detroit, MI)
Linkage (Lexington, MA)
SIA Consulting
Group
Wyatt Group (Chicago, IL)
Towers Perrin (New York, NY)
Litigation Consulting: The complexity of litigation has increased significantly in recent decades. As a result, the demand by law firms for litigation support has risen dramatically. Litigation consultants provide this support by working with attorney's to map out case strategies, courtroom exhibits and tactics and provide economic analysis. This position requires good analytical skills and good problem-solving skills. Some of the many firms in this business include:
Charles River Associates (Boston, MA)
Chicago Partners (Chicago, IL)
Coopers & Lybrand
(New York, NY)
Cornerstone Research (Menlo Park, CA)
Decision Research (Boston, MA)
Economic Analysis Corporation (Los Angeles, CA)
Economists Incorporated (Washington DC)
FinEcon (Los Angeles, CA)
Law & Economics
Consulting Group (Emeryville, CA)
Lexecon (Chicago, IL)
Litigation Sciences (Los Angeles, CA)
Micronomics (Los Angeles, CA)
Price Waterhouse (Los Angeles, CA and New York, NY)
National Economic Research Associates (White
Plains, NY)
Finance Consulting: Financial consultants provide financial advice to corporations and money managers. This advice may involve the pricing of securities, strategies for creating shareholder value, business valuation, economic forecasts and analysis or suggestions for Treasury management. Firms involved in this growing area include:
Andrew Kalotay Associates (Sea Cliff, NY)
A. B. Laffer & Associates (Los Angeles, CA)
Boston Consulting Group (Boston, MA)
The Hackett Group (Hudson, OH)
Houlihan Lokey Howard & Zukin (Los Angeles, CA)
Ibbotson Associates (Chicago, IL)
LEK/Alcar Group (Boston, MA)
McKinsey & Co. (New York, NY)
Mitchell Madison Group (New York, NY)
Stanford Consulting Group (Menlo Park, CA)
Stern Stewart & Co. (New York, NY)
Treasury Management Associates (Aurora, CO)
Wilshire Associates (Los Angeles, CA)
Ace Your Case! The Essential Management Consulting Case Workbook. From Wet Feet Press at 1-800-926-4JOB (349 Liberty Street, San Francisco, CA 94114-2953).
Association of Managing Consultants (AMC). Operates client referral service and sponsors specialized professional development. 521 5th Ave., 35th Fl., New York, NY 10175. 212-697-8262.
Association for Corporate Growth (ACG). Supplies services related to the planning and growth of manufacturing firms with an emphasis on mergers and acquisitions, joint ventures, divestitures, and expanded products and services. 4350 DiPaolo Center, Ste. C, Dearlove Rd., Glenview, IL 60025. 708-699-1331.
The Career Guide: Dun's Employment Opportunities Directory. This gives an alphabetic listing of corporations and investment banks explaining career opportunities, personnel requirements, training and career development practices, benefits and addresses.
Company Insider Reports. From Wet Feet Press at 1-800-926-4JOB (349 Liberty Street, San Francisco, CA 94114-2953). Web Feet Press is cool. They have put together 20 to 40 page reports on a variety of consulting firms including Andersen, Bain, BCG, Booz Allen, CSC Index, Gemini, Kearney, McKinsey, Mercer and Monitor. Find everything from an insider's look at each firm's culture to interview techniques and key differentiating factors. Reports cost $25 apiece. For another ten bucks, they'll fax it to you now.
Consultants and Consulting Organizations Directory, 1994, Gale Research, Detroit, MI, (800) 877-GALE. This comprehensive directory lists over 20,000 businesses and individuals who consult for businesses and government. Also check out Gale's European Consultants Directory.
The Consultants Calling: Bringing who you are to what you do, by Geoffrey Bellman. Jossey-Bass Publishers, 1990. The book is worth buying if you are a consultant or interested in becoming one.
Consultants News, Kennedy Publications, Templeton Road, Fitzwilliam, N. H. 03447, Available from the Consultants Bookstore at 1-800-531-0007 or fax: 603 585-9555. This publication covers the industry of management consulting, discussing recent trends, insightful views on the profession and who is growing. Ranks the largest firms, gives financial for small firms and coverage of the CPA consulting market.Cost: $158/year or one issue free.
"The Craze for Consultants: How Management Can Get It's Money's Worth," Business Week, July 25, 1994, p. 60-66.
"Deloitte Move Marks Further Shift Of Big Six Firms to Consulting Work," Wall Street Journal, September 21, 1995.
Directory of Canadian Management Consultants, Consulting Services Division of Department of Regional Industrial Expansion, Ottawa. Lists names, addresses, contacts, phone and other information on hundreds of Canadian consulting firms.
Directory of Management Consultants. Kennedy Publications, Templeton Road, Fitzwilliam, N. H. 03447. Available from the Consultants Bookstore at 1-800-531-0007 or 1-603-585-2200. This excellent directory lists 1600 consulting firms of all kinds and gives specialties, locations and phone numbers. Allows you to find names of 5400 key principals of these firms. Cost: $99.95. Directory of Management Consultants in the UK, Alan Armstrong, London. Lists information on hundreds of British firms incluiding name, address, phone, officers, staff size and firm description.
"The Ever-Bigger Boom in Consulting," Fortune, April 24, 1989, p. 113.
Harvard Business School Career Guide: Management Consulting, Harvard Business School Press, 1996. Lists job descriptions in leading consulting firms including contact persons for MBA students and phone numbers. If you buy one book on this list, buy this one! Cost: $24.95. The phone number is 800-545-7685 (for US & Canada) and 617-495-6192 (for international).
"Inside Andersen's Army of Advice," Fortune, October 4, 1993, p. 78. Describes Andersen Consulting's approach, its training and it's use of a common methodology for systems consulting.
"Let's Go for Growth," Fortune, March 7, 1994, p. 60. Describes a popular 1990s business strategy: high growth. Good background reading for an interview in consulting.
"Lock the Doors, It's EDS," Business Week, September 19, 1994, p. 36. Describes the aggressive strategy of EDS in the management consulting business. EDS's goal is to have 5,000 to 7,000 new consultants in the next five years. EDS plans to hire 250 MBA's in 1995.
National Association of Management Consultants (NAMC). Seeks to increase minority participation in industry. Members are minority consultants. Shares information, collaborates on projects, and improvement professionalism. 4200 Wisconsin NW, Ste. 106, Washington DC 20016. 202-466-1601.
"The McKinsey Mystique," Business Week, September 20, 1993, p. 66. Describes the workings of top-of-the-line McKinsey & Co ("The Firm") and close relations with Corporate America.
So You Want to be a Consultant: The Essential Guide to the Management Consulting Industry. From Wet Feet Press at 1-800-926-4JOB (349 Liberty Street, San Francisco, CA 94114-2953).
Survey of United States Key Management Information, ACME, Association of Management Consulting Firms. This survey (and a similar one available for Europe) gives you information on industry average fees, recruiting effort, compesnation and billing procedures. Multiyear data is provided.
"The Selling of a B-School Grad," Business Week, March 28, 1994, p. 146. Describes how Nick Hall, a recent MBA, went through a stress-filled interview season to end up with grueling interviews in management consulting.
Starting salaries in consulting positions with a bachelor's degree after bonus (analyst position) range from $30,000 to $50,000. Starting salaries with an MBA degree range after bonus (associate position) range from $40,000 to $125,000. These salaries vary with firms and with the region of the country you are in. The national salary level reported by Money in 1992 was $82,309.
Research Associate (No Bachelors): $15-30,400
First Year Analyst (bachelors degree): $32,000-40,000 (plus a bonus of $5,000-$10,000)
Second Year Analyst: (bachelors degree): $35,000-45,000 (plus a bonus of $5,000-20,000)
Management Consultant (MBA): $89,200
Senior Consultant (MBA + 2-5 years): $120,100
Junior Partner (MBA/Ph.D + 5 years or more): $120,100
Senior Partner (MBA/Ph.D + 5-20 years): $194,000 (bonus: up to $500,000)
Source: Informal surveys and US News and World Report, 10/31/94.
Our informal survey of new employees in consulting showed dramatic variability in salaries. The following numbers are representative of what we found among new hires.
Representative Starting Salaries in Consulting (1994-96)
Salary information:
Cornerstone Research (BBA, Litigation Consulting): $40,000+
Gemini Consulting (MBA, Strategic Consulting):
$80,000
Bain & Company (Bachelors, Strategic
Consulting): $40,000 + (modest bonus 1996)
McKinsey & Co. (BBA, Strategic Consulting): $42,000
Management Consulting (MBA, Strategic Consulting): $75,000 base+$20,000 bonus
Andersen (MBA, IT Consulting): $47,000 (including signing 1996)
McKinsey (MBA, Strategic Consulting): $80,000 (1996)
McKinsey (MBA, Associate, 1-2 years): $150,000-200,000
McKinsey (MBA, Junior Partner): $250,000
McKinsey (MBA, Junior Director): $800,000
McKinsey (MBA, Senior Director): $2 - 4 million
If you would like more information, a report on pay in consulting is also available here. A salary survey of what consultant's make at accounting firms is also available.
Andersen Consulting, 33 W Monroe Street, Suite 16-E, Chicago, IL 60603-5302, (312) 372-7100, 1993 revenues: $2,876 million, Number of consultants: 22,500; Recent clients: Astra/Merck, Caterpillar, FPL.
Coopers & Lybrand, 1301 Avenue of the Americas, New York, NY 10019-6022, (212) 259-1000, 1993 revenues: $1,351 million, Number of consultants: 7,650; Recent clients: Allied Signal, H. J. Heinz, Quaker Oats.
McKinsey & Co., 55 E. 52nd St., New York, NY 10022, United States, (212) 446-7000 Fax: (212)688-9521, 1993 revenues: $1,300 million, Number of consultants: 3,100; Recent clients: American Express, AT&T, Mellon Bank, Shoney's Restaurants.
Booz Allen & Hamilton, 101 Park Avenue, New York, NY 10178-0053, 212-697-1900, 1993 revenues: $800 million, Number of consultants: 6,000; Recent clients: Procter & Gamble, Volvo, Broken Hill Proprietary.
Gemini Consulting, Inc., 25 Airport Road Morristown, NJ 07960 (201) 285-9000, 1994 revenues: $551 million, Number of consultants: 1,700; Recent clients: Allied Signal, H. J. Heinz, Quaker Oats.
CSC Index, Cambridge, MA (or 5500 Wayzata Boulevard, Suite 1100, Minneapolis, MN 55416-1242, 612-593-1122) 1993 revenues: $470 million, Number of consultants: 2,600; Recent clients: Agway, Amoco, Hallmark, Pepsico.
Boston Consulting Group, The Boston Consulting Group, Exchange Place, Boston, MA 02109, United States. Phone: (617) 973-1200, Fax: (617) 973-1339. 1994 revenues: $430 million. Number of consultants (1/96): 1,500. Recent clients: Aetna, American Airlines, GTE, NYNEX.
A. T. Kearney (recently merged with EDS)., 222 W Adams Street, Chicago, IL 60606-5235, 312-648-0111, 1993 revenues: $278 million, Number of consultants: 950; Recent clients: GM, Sears, Sony, Unilever, Warner-Lambert.
Mercer Management Consulting, 33 Hayden Avenue, Lexington MA 02173, 1993 revenues: $134 million, Number of consultants: 600; Recent clients: British Rail, Chemical Bank, Sara Lee, US West.
Monitor, 25 1st Street, Cambridge, MA 02141-1810, (617) 252-2000, 1993 revenues: $90 million, Number of consultants: 340; Recent clients: AT&T, Pacific Telesis.
Source: Business Week, July 25, 1994.
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